1. Introduction
SUJANCART ("we", "our", "us") operates the website sujancart.netlify.app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase, in line with applicable data protection principles.
2. Information We Collect
We may collect the following categories of information:
- Personal identification data: name, phone number, email address, delivery address.
- Order data: products purchased, order value, order history.
- Technical data: IP address, browser type, device information, pages visited.
- Communication data: messages sent through our contact form, WhatsApp, or Telegram.
3. How We Use Information
Your information is used to:
- Process and deliver your orders accurately and on time.
- Communicate order confirmations, delivery updates, and support responses.
- Improve our website, products, and customer experience.
- Send marketing communications, only if you have opted in (e.g. newsletter subscription).
- Prevent fraud and ensure the security of our platform.
4. Sharing of Information
We do not sell your personal information. We only share necessary details with:
- Courier and logistics partners, solely to complete delivery of your order.
- Payment processors, where applicable, to complete transactions securely.
- Legal authorities, only when required by law.
5. Cookies & Tracking
Our website uses cookies and similar technologies to remember your cart contents, preferences, and to analyze site traffic. You can control cookie settings through your browser at any time.
6. Data Security
We implement industry-standard technical and organizational measures, including SSL encryption, to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
7. Your Rights
Depending on applicable law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data, subject to legal obligations.
- Withdraw consent for marketing communications at any time.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including order fulfillment, legal, accounting, or reporting requirements.
9. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us for removal.
10. Policy Changes
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our website constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us at:
- Email: sujancart@gmail.com
- Phone: +880 1713-479791
- Address: Dhaka, Bangladesh